FAQ's

  1. What are the delivery times?

Products will be shipped within two days of placing your order and will then take up to two weeks to arrive at your address. Each product on Oddituls.com has an estimated delivery time that you can find in the product description.


  1. What is the return policy?

Instead of returning the items, you can contact us for a full refund. Because? Returns go against our commitment to sustainability. Each return has a carbon footprint. So tell us what went wrong, send us a photo and we'll refund you in full. Then, if possible, you can donate your product to a local charity or recycle it.


  1. Can I cancel my order?

Cancellations may be made if you do not receive the package within the time frame specified for each individual product. Sometimes orders are shipped before we can process the cancellation. So, if the order is canceled but you still receive the package, you can do one of the following options: recycle, donate, or enjoy the product.


  1. What do I do if I receive the wrong item?

If there is a problem with your order, whether the size or color is wrong, the product is defective or not exactly what you wanted, simply let us know and we will offer you a refund. You will not need to return the product.


  1. Are exchanges offered?

We do not offer exchanges. However, if for some reason you did not get the exact product you wanted, let us know and we will get you a new one.